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General

Why Our Reception Can’t Talk About Certain Treatments

04 Oct 2024

At Absolute Cosmetic, we’re committed to providing treatments in accordance with the latest guidelines to ensure the best possible care for our patients. If you’ve ever called to ask about prices for injectables like anti-wrinkle treatments or dermal fillers, you might have noticed that our reception team can’t give those details over the phone. This is because these treatments involve prescription medications, and we want to ensure you receive the best advice directly from a healthcare professional.

Our Team

At Absolute Cosmetic, our reception team is here to make your experience as smooth and welcoming as possible. They are friendly, professional, and always ready to assist with scheduling and answering general questions. We kindly ask that all our customers treat them with the respect and kindness they deserve. They’re an important part of ensuring you receive the best care, and we’re grateful for the positive atmosphere they help create for everyone who visits our clinic.

 

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Why Can’t Reception Give Pricing?

Recently, the Therapeutic Goods Administration (TGA) updated its rules to make sure cosmetic injectable treatments are discussed appropriately. Since injectables are prescription-only, the TGA asks that all details, including pricing, be shared by a qualified nurse or doctor, not by non-medical reception staff. This helps ensure you’re getting accurate, personalised information that takes your individual needs into account.

Our friendly reception team will still happily help you book a consultation with one of our experienced nurses or doctors. During this consultation, they’ll explain all your options, give you detailed pricing information, and make sure you feel confident moving forward.

Why a Consultation is Important

When it comes to injectables, there’s no one-size-fits-all. The right treatment for you depends on your goals, medical history, and specific areas you’d like to treat. That’s why it’s essential to talk with a trained professional who can assess your needs and create a tailored plan just for you.

A consultation allows us to discuss the options in detail, answer any questions you may have, and talk through potential risks and benefits. You’ll also get a clear idea of what the treatment involves and what costs are associated with it, ensuring there are no surprises.

What Happens When You Call Us

When you call ((08) 9389 9099)to inquire about injectable treatments, our reception team will help you schedule a consultation at a time that suits you. From there, one of our qualified professionals will walk you through your options and provide a complete breakdown of costs. We’re here to ensure you feel informed and comfortable every step of the way.

Ready to Get Started?

If you’re interested in exploring our cosmetic injectable treatments, give us a call today to book online. We look forward to helping you find the best treatment plan for your needs.

 

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Dr. Glenn Murray (AHPRA Registration MED0001196978) Registered Medical Practitioner, Specialist General Practitioner (specialist registration in general practice). General disclaimer: Patient... outcomes can vary due to factors such as genetics, diet, age, exercise, lifestyle, weight, and overall health. It’s essential to understand that all invasive surgeries come with inherent risks and require a recovery period and specific care regimen. Detailed information regarding surgical risks and complications is available here, but it is advisable to conduct thorough research and obtain a second opinion to ensure you are able to make an informed decision. Please note that the information provided is general in nature and does not constitute medical advice or establish a doctor-patient relationship. For real patient images, please visit our Before and After page. Please be advised that surgical outcomes vary, from patient to patient, and comprehensive research is crucial before making any decisions. This website contains imagery which is only suitable for audiences 18+.

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